Cesar Javier Zaidman
Cardiovascular Research and Prevention Center (CIPREC), Argentina
Abstract Title:
Biography:
Research Interest:
Background
Clinical research not only drives therapeutic innovation but can also strengthen healthcare systems and enhance patient experience. This study integrates two key aspects: patient satisfaction in clinical trials and the impact of digitalization on research protocol management.
Objectives
- To assess patient satisfaction and perceptions regarding their participation in clinical trials.
- To analyze the impact of digitalization on efficiency and protocol management in a clinical research center.
Methods
A satisfaction survey was conducted among 2,140 patients (aged 32–83, 2023–2024), comparing experiences in routine clinical care versus trial participation. Five dimensions were evaluated: satisfaction, expectations, motivation, organization, and perceived benefit.
Simultaneously, management metrics were compared before and after digitalization (Period A: 2020–2022, paper-based; Period B: 2022–2024, Brainmart MED CT). Variables: monthly visits, data entry time, monthly queries, and response times.
Results
Trial participants reported higher satisfaction (3.8 vs 2.8), better expectations (3.2 vs 2.6), greater motivation (3.2 vs 2.4), and better organization (3.9 vs 1.9) compared to routine care (p<0.001).
Digitalization doubled monthly visits (193 → 445), reduced data entry time (7 → 1 day), decreased queries (93 → 39), and shortened response times (7 → 2 days).
Conclusions
Clinical trials improve perceived quality of care and provide additional patient benefits. Digital protocol management increases efficiency, optimizes processes, and ensures higher data quality. CIPREC stands as a replicable model of a modern clinical research center, integrating scientific innovation, public health, and patient-centered outcomes.